SMS(Subscriber Management System)-Prepaid Management Function for IPTV/OTT Service

SMS supports flexible API which is applicable to all kinds of payment system such as voucher, coupon, promotions and etc. Also SMS helps service operators can marketing and monetize by using sales status, settlement and customer care features.

• Subscription management (user) : Menu for managing subscriber??s information that processes list, information, adding, removing and so on. Also shows history of revision of all user??s information
• Device management (device) : Menu for managing STB which adds STB, and collects detailed information, and role of agencies. Manages all revision information of STB
• Prepaid management (prepaid) : Adds prepaid card as type of gift card. Top-up and collects breakdown of card usage. Shows all types of purchase history that subscriber paid and enables modification or refund.set)

l  Subscription management (user)

§  Menu for managing subscriber’s information that processes list, information, adding, removing and so on. Also shows history of revision of all user’s information

 

l  Device management (device)

§  Menu for managing STB which adds STB, and collects detailed information, and role of agencies. §  Manages all revision information of STB.

 

l  Prepaid management (prepaid)

§  Adds prepaid card as type of gift card. Top-up and collects breakdown of card usage. §  Shows all types of purchase history that subscriber paid and enables modification or refund. §  All this history is reflected to settlement.

 

l  Sales status (monetization)

§  Supports dashboard at a glance, and shows purchase history for each product (RVOD, SVOD and channel package) as list type.

 

l  Settlement

§  Set period, adjust settlement history through pre-settlement then can be completed settlement through approval process. §  The settlement period can be daily, weekly, monthly, or quarterly depending on the period setting. §  Subscriber settlement and contents provider settlement are provided.

 

l  Customer care (CS)

§  Menu for managing complaint from customer or device failure, and it assigns a person in charge who cares complaint. §  After received the complaint, the issue is transferred to person in charge of customer care. §  The person in charge can make the issue as ‘resolved’ status through the menu. Then the processed history transfers to the customer via text message or E-mail.

 

l  Agent management (Agent)

§  Menu that enables each agency can process device installation or warranty with providing device list for managing STB at each spot.

 

l  Account management (Account)

§  Generates administrator’s authority and manages access level for each account.

 

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Prepaid Mamagement Function Module : $5,290.00 USD(1 year s/w license)